Wine & Food
Ready to book your beach holidays? Tuscany and its sea await you for a vacation of unique emotions, but for any doubts or uncertainties please don't hesitate to contact us; we'll get back to you quickly with the answer to every query.
We'll try to help you straight away with this short list of FAQ, but if you can't find the answer you're looking for, call us: we're ready and listening.
Paradu Eco Resort, care for life.
Check-in is from 16:00 hrs, meaning that from this time we guarantee we are able to hand over the keys of the accommodation you have booked. Our guests may also arrive on site earlier, and register and pay for their holiday before this time, and then start to enjoy the Resort's amenities while they wait for their keys.
Guests are required to check out by 10:00 hours on the day of departure. Once they have handed in the keys of their accommodation, guests may stay inside the resort.
A map of the Resort can be viewed and downloaded from the Resort section - Paradù Map. Chalets ending with the number 0 are Montecristo studio chalets; those ending with the number 1 are Pianosa three-room chalets. These two can be combined to create the Elba four-room chalet. Therefore, a Montecristo chalet will always be next door to a Pianosa. An Elba is a detached unit. Elba chalets with communicating door between the two above types are in the central, flat area of the village, in the red and blue and part of the yellow zones. Chalets ending with the number 2 are Capraia two-room chalets. Lodge Tents end with the number 5 and are only located along the red, blue and green zones of the Resort.
No accommodation is more than 550 metres from the sea, the pool and the restaurant.
It is not possible to choose a specific chalet or lodge tent number when booking because accommodation is assigned near to the date of guests' arrival at the resort, or on the arrival day itself. This is to reduce waiting times during check-in.
From 8 June to 14 September 2019 arrival and departure are only permitted on Wednesdays, Saturdays and Sundays. During the rest of the season, from 25 May to 7 June and from 14 September to 5 October 2019, guests may arrive and depart on any day.
The supplement payable for hire of a cot with an initial set of bed linen is 5.00 € per day for stays of up to 4 nights. For stays of 5 nights and over, the cost is 20.00 Euro all inclusive.
However, hire is subject to availability at the time of the request.
Cot hire is not recommended in the Pianosa three-room chalet due to the limited space available.
An initial set of bathroom and bed linen is included in all solutions. Daily cleaning of the chalet with a change of bathroom linen can be purchased at Reception, with payment of a supplement. A change of bed linen is also available for purchase with a supplement. Kitchen linen (tablecloth, napkins, tea-towels, etc.) is neither included nor available.
Pest control treatments against insects and rodents are carried out regularly, only in the Resort area, during the months when it is closed. Insect screens are fitted on the windows of the accommodation solutions.
The Paradù free shuttle service only operates inside the village and runs every day, morning to evening. It serves all the communal areas (Reception, Restaurant, Pool/Beach) and the various accommodation zones. The route is marked on the map and has real stops.
Guests who need transport from the nearest railway stations to the village or vice-versa can contact the Donoratico or San Vincenzo taxi service. Paradù Resort is not a stop on the public transport lines of the nearby towns. Since these towns are very small, the public transport service is minimal and in many cases does not serve many of the tourist locations in the area.
There is a free porterage service at check-in. This service is available on request at check-out, for a fee (€ 10.00). Please remember that the shuttle service is provided for guests' use free of charge: it can also be caught from the various stops with luggage at the time of check-out.
To cover the penalties payable in the event of cancellation of the entire holiday booked, please note that you can take out our very competitively priced holiday cancellation cover at a cost of € 10.00 per night per room. The application form will be sent to you with the deposit request. Further information is available in the Customised Holidays section.
Not even small pets are allowed inside the Resort.
The Paradù provides an ATM for guests near Reception.
The maximum daily withdrawal is € 250.00.
The Repower electric mobility charging point inside the village is called Palina. Palina uses the IEC 61851 charging standard with Mode 3 charging, suitable for two and four-wheeled vehicles. There are two AC sockets to allow simultaneous charging of two electric vehicles (cars or scooters). The charging system is enabled using an RFID card, available from Reception.
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