Paradù EcoVillage & Resort

Our Welcome, Your Safety

Today more than ever safety, health and tranquility of all our guests are our priority. The purpose of this page is to provide information on the adjustments and measures adopted by our Resort for the summer season 2020 based on the recommendations of the WHO (World Health Organization) and the Italian Ministry of Health.

The steps Paradu is taking at the moment to ensure the safety of our Guests and Collaborators include:

Check in

• Security check at arrival with temperature measurement and access allowed only to guests and their visitors
• We welcome guests and carry out check in procedures in our spacious outdoor reception in full safety and maintaining the necessary distancing thanks to our staff’s support and guidance.
• Check-in starting from 15:00 with key delivery of the Chalet starting from 16:00. Access to the Resort is allowed from 12:00.
  
• Web check-in option in order to speed up registration and simplification of the check-out service are available to limit crowds and improve security.
• Sanitizing gels will be always available and face mask required.
• Possibility to carry out rapid and/or molecular swabs directly in the structure or at the associated medical center. For info and reservations: Centro Salus s.r.l. - Cecina (Li), Phone: +39 0586 630142.
  

Chalets

• All our Chalets have direct access from outside thus avoiding closed corridors and/or elevators
• Use of hygene and disinfection protocols for chalet cleaning with specific procedures for sanitation before the arrival of each guest and special attention to high-touch areas
• Removal of all non-essential objects, such as information pamphlets and brochures (which will be in digital format and accessible from everyone’s own device)
• Resort dedicated TV channel always updated for all news, services and internal communications.
• Specific sanitation of remote controls and Chalet keys.

Common areas

• Increased frequency in sanitation and disinfection with special attention to reception, bars, common bathrooms, refreshment areas, swimming pools and beach.
• Hand sanitizing gel will be available in all common areas.
• There is no obligation to wear face masks outdoors except when the distance between people is less than 1m. The mask is mandatory in all indoor spaces such as our Restaurants. You can take it off at your table but it must be applied when going to the buffet and/or leaving the restaurant.
  

Staff

• IPR (masks, sanitizing gels and disposable gloves) will be provided to all our employees
• All staff will be monitored regularly through body temperature measurement and other tests that will become available.
• Training on cleaning and hygiene protocols, on notions and on the disclosure of information related to COVID-19 and all related procedures will be continuously carried out
• Separate entrance for suppliers who will be obliged to comply with our internal security procedures

Food & Beverage

• Reorganization of service at all our food outlets - Restaurant Pagoda, A la Carte Restaurant Dal Maestro on the beach, Pizzeria and Winebar - in full compliance with the new regulations and with tables duly distanced as required by the current measures. 
• Booking service available through our innovative Paradù App
• Take-away Service App: Breakfast, Dinner at our Pagoda Restaurant and Pizzeria bookable through Paradù App with different menu options every day and delivery at our pick up points at set times, always bookable via our Paradù App

Beach and Pools

• Umbrellas and sunbeds will be distanced and sanitized according to the rules.
• Swimming cap compulsory in all pools
  
• A team on site will ensure assistance and respect of the measures.
• Welcome arrangements to deal with quota at maximum capacity. At our Pools this service is bookable through our Paradù App and Info-Point
• Automatic and constant monitoring system of the chlorine level in pool water which will be set to the highest values as of WHO specifications

Sports & Entertainment

• The entertainment areas dedicated to sports activities are reorganized in order to ensure maximum individuality or in alternative the participation of a limited number of adequately distanced elements. The equipment used in the various activities and our fit trail will be regularly sanitized by the instructor and our staff with the use of certified products.
• Yoga, meditation, spinning, Pilates will be some of the activities  carried out  in small groups and outdoors in our beautiful pine forest where we can be "naturally distanced".
• Our offer includes tennis, archery, long fit trail in pine forest, windsurfing, SUP, water sports and the possibility of individual lessons.
• The Mini and Junior Club: one-to-one activities program, individual sports courses and lessons in accordance with the personal distance, staff equipped with IPR, hand cleaner or disposable gloves.
• Distance of 1 meter between staff and small guests.
• Programming and encouraging creative workshops and outdoor games
• Evening Entertainment: Live music in the main square and shows in our wonderful outdoor amphitheater will always be present to entertain our guests. The allocation of seats will be made so that everyone is informed and welcomed in the theater and in alternative areas to attend the performances in maximum security and adequately spaced.

Service Zones

• Increased frequency of cleaning in spaces where employees work "behind the scenes", paying special attention to all high-touch areas such as entrances, changing rooms, laundries and staff offices.

It will therefore be a pleasure to welcome you back soon, in a safe Resort, equipped to guarantee access to its spaces and services in full accordance with the wellbeing requirements of our guests, always ensuring maximum comfort, relaxation and fun in absolute safety!

“Naturally distanced”… but still together!
Paradù EcoResort – now more than ever, #careforlife!