Travel info & tips

It is possible to arrive at the Paradù starting from 12:00 and carry out pre check-in procedure so that you and your family can wait for your lodging to be ready inside the village and take advantage of our services (bars, free beach, restaurants, etc). Please note that all the village services, including the extra ones purchased on booking, are usable only after checking in on site.

Accommodations are usually available between 4:00 pm and 6:00 pm. It is also possible to arrive later: our Reception is open 24h. If your accommodation is ready before this time and you have already arrived, our Reception staff will promptly contact you by phone. We recommend having bureaucratic procedures carried out only by the main reservation holder, in order to avoid crowds and queues at check-in as much as possible; the other guests, members of the family, can rest at our pool bar, discover the Sporting Club “Il Forte” or enjoy a tour of the village on board our electric train. Personalized porterage service is always included on arrival.

To speed up your check-in procedures you only need to complete these two simple actions within 48 hours of arrival:
– balance of the stay exclusively by credit card in complete security through the Planet platform (PSD2 SCA certified)
– complete web check in by filling in the required fields in the online registration form.
These two steps can be carried out using the links you will receive by e-mail about 15 days before date of arrival. These procedures are not binding and / or mandatory but optional, in order to reduce as much as possible, the procedures and timing of registration and balance at check-in.

We suggest you balance your bill the night before check-out, within 10:00 pm. Starting from the morning of check out day, the “web check out” section of our App is available for online check out with the credit card. The personalized porterage service must be requested at Reception within the day before departure and is subject to a fee (€ 10.00) and availability. Alternatively, you can use the regular train service free of charge at its stops, or, between 8:00 AM and 10:00 AM, take advantage of the free luggage collection service.Starting from 10:00 a.m., electronic chalet keys will be automatically deactivated, unless otherwise agreed upon in advance with reception. Lodge Tent keys returned to reception after 10:00 a.m. will incur a €50 penalty. Even if checkout is no later than 10:00 a.m., you can enjoy the rest of the day in te Resort. Once your RFID bracelet account has been closed, you can still use your credit/debit card to pay for services.

Download the APP from the link below and activate push notifications. You will receive notices of special events and promotions. Furthermore, you can view your bill in real time and find your way around the Resort comfortably. The Paradù App also allows you to reserve a table at our various à la carte restaurants and book the rental of the playing fields in our “Il Forte” sports area.

8:00 am – 12:00 am, every 20 minutes approximately. Children below 12 years old can ride only if under parent supervision. The parking space is always guaranteed for each guest; the car pass, to be displayed clearly visible in the car, will allow free parking in the internal parking which is not supervised.

Wi-Fi connection (up to 20 Mb) is free and guaranteed in all common areas of the village and inside each housing unit. In addition, in each chalet (excluding lodge tents) there is a VoIP telephone available to make calls both inside the resort and outside.

To ensure greater convenience and safety for our guests, we have a payment system via chip electronic bracelet guaranteed by credit card. The only cashiers equipped to accept cash payments are Reception and Beach Bar «Le Dune». All other sales points only accept eletronic bracelet or credit card payments. Services by external partners/suppliers accept cash payments only (massages, medical examinations etc…).

We care for the environment, so please diversify your garbage in the recycling areas. lt is mandatory to respect the greenery, the hygiene and cleanliness of the Resort. lt is also forbidden to feed wild animals inside the Resort or leave unattended food outside.

Damages caused by misconduct and behaviours not in compliance with Resort regulations will be charged to the reservation holder. The Management declines any responsibility for damages caused to other guest or items due to the misconduct or improper use of the facilities.

Attention: The accommodations are equipped with a 50-liter boiler with a maximum temperature og 60°C. Disconnecting the air conditioner fromo the electrical panel also disconnects the boiler. Our water heaters allow for approximately 3 consecutive hot showers of about 10 minutes each. If there is no more hot water inside the boiler or if it has been off (and the water inside is cold) it takes about 40 minutes to heat all the water inside. We please ask you to respect the environment and do not waste water.

To protect our natural heritage, lighting fires or barbecues within the Resort or on the beach is strictly prohibited. We ask for everyone’s cooperation in preventing fire hazards: smoking is strictly forbidden inside the accommodations, and discarding cigarette butts in the woods or in general waste bins is prohibited. Please use only the provided ashtrays. While smoking is permitted in outdoor areas, we strongly encourage you to do so with the utmost respect for children’s health and the comfort of other guests, ensuring that smoke does not disturb your neighbors or the children around you.

In case of fire contact Reception through the signalling devices. In the event of an evacuation alarm, leave the Resort immediately.

Doctors’s office available on certain days and times. For any emergency contact or go to the Reception. +39 0565 7785

Immersed in the lush and fragrant pine forest of the Resort, “La Pagoda” is the main restaurant for guests who have purchased meal plans (only breakfast, half board or full board) together with their accommodation. If you prefer to purchase individual buffet meals in accordance with your needs you can do so at check-in or even day by day at the Restaurant welcome desk.

Service Rates 2026. Always present: a corner dedicated to children and a selection of vegetarian and vegan dishes.
Our restaurant do not have a certification for celiacs. We inform guests with food allergy conditions or strong food intolerance that at La Pagoda Buffet Restaurant it is not possible to guarantee absence of contamination from residues of fish, shellfish, mollusks, peanuts, tree nuts, eggs, milk and allergens of whatsoever kind in the food. This is for reasons related to the service type and modus operandi of all buffet restaurants, as well as the method by which food is prepared and served. In fact, at buffets each client personally takes food from the trays individually and often without using exclusively the cutlery intended for each tray. We therefore invite guests who require specific dietary attention not to eat at La Pagoda, but rather to personally cook their meals using the kitchenette in their accommodation, or to opt for the other dining outlets such as the Dal Maestro restaurant, La Bolgherese Wine Bar and Il Forte Pizza & Grill, taking care to inform the Maître d’hôtel immediately at arrival.

Buffet “La Pagoda” – Breakfast 7:30-10:45 am; Lunch 12:30-2:00 pm; Dinner 7:00-9:30 pm

A la Carte “Dal Maestro” – 7:30-10:00 pm – open mid-June until mid-September approx.

Enoteca “La Bolgherese” – non stop 5:00-11:00 pm – wine tasting and cutting boards; 7:00-10:00 pm restaurant service from mid-June approx.

“Il Forte” Pizza & Grill – 7:00 – 10:00 pm.; take away pizza 6:30-10:00 pm

Pool Bar “Oasi” – non stop 8:00 am – 12:00 am with light lunch service from 12:30 pm to 02:30 pm

Fast Food Kiosk “Il Ghiottone” – non stop 12:00-6:00 pm

Beach Bar “Le Dune” – non stop 10:00 am – 8:30 pm – open mid-June until mid-September approx.

“Il Forte Chiringuito” – non stop 10:00 am – 8:00 pm

(opening hours may vary based on seasonality)

Depending on your needs, we offer a reserved free beach or the option to purchase a private beach service (1 umbrella + 2 loungers) in our equipped area. This service can be reserved before arrival for the entire stay, excluding the day of departure. Alternatively, it can be purchased as needed directly on-site at the beach information point. This service is always subject to availability at the time of request. Service Rates 2026

Our Resort has three (non heated) swimming pools. Use of the pools with sun umbrellas and deck chairs is subject to availability. Below are opening hours:

Laguna Pool – 9:30 a.m. – 01:00 p.m. – 01:30 p.m. – 07:00 p.m.

Oasi Pool – 9:00 a.m. – 1:30 p.m. – 02:00 p.m. – 07:00 p.m.

Il Forte Pool & Splash Park – 9:30 a.m. – 12:45 p.m. – 02:00 p.m. – 07:00 p.m.

(opening hours may vary based on seasonality)

At our Market, you can purchase traditional pasta, local cheeses and cured meats, typical local products, and large-scale retail products. For a little extra shopping, visit our Boutique, located near the “Oasi” pool bar and the beach. Here, you’ll find swimsuits, towels, and beach toys for adults and children; clothing, beach equipment, and much more. We also stock postcards, souvenirs, and many other Paradù-branded items.

Market “La Pineta” – 8:00 am – 1:00 pm – 5:00 – 8:00 pm

Boutique “La Marea” – no stop 10:00 am – 6:00 pm

(opening hours may vary due to seasonality)

Many sports activities available at the Il Forte Sporting Club subject to a surcharge and upon reservation. In particular you can have fun with:

9-hole ecological track for Adventure Minigolf.1 full tour: € 10.00 per person (from 12 years of age); € 7.00 for children (from 3 to 11 years). Equipment for all ages is available.

Regulatory Padel Court in synthetic grass and illuminated: € 48.00 for 90 min. with rental of 4 rackets + 6 balls included in the price.

– Use of the multifunctional synthetic grass sports fields € 20.00 / 1h – for tennis; € 40.00 / 1h for 5-a-side soccer.

– Pickleball court : €24.00/1h (rackets and balls included)

Water sports, sailing, windsurfing or sup are practicable at our nautical centre Nautilus. Info about rental rates and courses reservations.

Initial and final cleaning are always included in accommodation rate. Any request or comment must be made promptly to Reception. For stays of 7 or more nights an intermediate cleaning of the lodging with bed and bathroom linen change is included. Any additional cleanings or linen changes can be purchased at Reception and will be carried out according to availability and work schedules (Saturday and Sunday excluded). Rates for additional cleaning with bathroom linen change, kitchenette not included (on request, must be booked by 12:00 am of the day before): MONTECRISTO € 25,00 ; PIANOSA, CAPRAIA and LODGE TENTS € 30,00 ; ELBA & GORGONA € 40,00.

Rental with first linen supply € 5,00 per day (1 to 4 nights), € 20,00 (total, from 5 nights) – on request and subject to availability. Maximum 1 camping cot per chalet for children below 3 years old can be requested for the entire stay. Note: in chalet Pianosa and Lodge Tents the camping cot can be placed only in the living room beside the kitchenett and cannot be placed in the bedroom.

Rental € 4.00 per day from 1 to 4 days. For stays from 5 nights € 16.00 (total) – on request and according to availability and for children up to 3 years old for the entire stay.

Babyphone, WC reducer, bathtub, bottle warmer, pouch, changing table: euro 2.00 per day / piece – on request and according to availability – for children up to 3 years old and for the entire stay.

Bed sheets: € 7,00 for single bed € 12,00 for queen bed.€ 12,00 Towel change (3 pieces): € 5,00 per person per kit.

€4,00 each. available at the coin machines in the laundry areas.